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| Bank Operations Services Supervisor (Teller Manager) First Citizens Bank Bonita Springs Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team. A successful candidate will demonstrate: Management Skills: Capable of managing and developing members on a team to ensure operational soundness Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasks Influence: Capable of building rapport with different personalities to drive positive results Agility: Able to process information and move quickly through problem resolution Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation with different audiences Responsibilities The essential functions of the job include, but are not necessarily limited to, the following: Operational oversight for a branch location, ensuring compliance with all branch operations policy and procedures Research and resolve transaction/cash discrepancies Hiring, supervision, and performance management of service line associates Processing transactions accurately and efficiently Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs Qualifications Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management Preferred Area of Experience: Management or supervisory experience Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations management 2023-02-07T12:41:43Z | |
| Bank Sales & Service Representative (Universal Banker) First Citizens Bank Bonita Springs Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner. The successful candidate will demonstrate: Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility: Able to process information and move quickly through problem resolution Responsibilities The essential functions of the job include, but are not necessarily limited to, the following: Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs Qualifications High School Diploma or GED and 6 months customer service experience Preferred Area of Experience: Sales Skill(s): Financial literacy, Knowledge of retail banking products and services 2023-02-07T12:41:49Z | |
| Global Banking & Markets Virtual Experience Program HSBC Fort Myers Why join this Virtual Experience Program? As a business, we're focused on opening up a world of opportunity. We want to help you understand what working here involves, the problems you might be asked to help solve and the ways we work together for our customers. Our Global Banking & Markets Virtual Experience Program has been built to provide insights into the Investment Banking & Markets teams in the Global Banking & Markets business. Maybe you know this is a field you want to explore - or maybe you're just curious and interested to find out more about the types of work our analysts do. Either way, this is the course for you. The work will not form part of an official recruitment process - it is designed to broaden and deepen your understanding and to discover if it's a path you're keen to pursue. You'll receive model answers afterwards to further enhance your understanding of Global Banking & Markets at HSBC. The experience will take no more than six hours to complete in total and you don't have to finish it all in one go, you can complete it at a pace and time that suits you. Try each task and see how you get on. The experience will be valuable, whether you go on to apply to join HSBC or not. 2023-01-03T00:14:29Z | |
| Bank Operations Services Supervisor (Teller Manager) First Citizens Bancshares, Inc. Bonita Springs Are you a people person? Be a First Citizens person. Join our branch team and make a difference. As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team oOperations, Teller, Supervisor, Manager, Customer Service, Operation, Manufacturing 2023-02-04T10:30:22Z | |
| Part-Time Evenings - Bank Cleaner - Naples Marsden South Bonita Springs Part-Time Evenings - Bank Cleaner - Naples Are you a highly motivated individual looking for a more flexible work schedule? Marsden South has immediate openings for cleaning fanatics in the Naples, FL area (34104, 34109, 34110, 34120) Candidate will be responsible for cleaning 4 banks nightly Join an essential company to service the buildings and facilities in your community. Learn new, practical skills and gain experience with on-the-job training. We've been around for over 65 years, and COVID has only made us a stronger team. Join a team that makes you feel like family Job Duties: As you might expect, cleaning is at the heart of what your job will entail. For the most part, you'll be: Cleaning Restrooms Taking out the trash Sanitizing Sweeping Vacuuming Mopping Dusting Hourly Rate: $14.00 Shift: Part-time evenings Time: After 6pm to 11pm (flexible start/end time) Days: Mon, Tue, Thu, Fri , Sat, or Sun Saturdays after 2pm (6 hours) or anytime on Sunday Total weekly hours: 24 Locations: 34104, 34109, 34110, 34120 Why Join the Marsden Family? Room to Grow Flexible work schedule We are an Established Organization Entry Level Organization Entry Level Positions No Experience Required Work individually Requirements: Must be able to comprehend written instructions in English 18 years of age or older Bilingual a plus but no required A vehicle and valid driver's license Position is contingent on a criminal background check, a drug screen, and proof of eligibility to work in the USA Physical Demands: • Stand, bend, and carry items weighing up to 50 lbs. • Stand and walk throughout entire shift • Make repetitive movements including, but not limited to, bending or squatting. As a commercial cleaning company, we know how to create a safe environment for our employees and customers. Check out this link to see what we’re doing to stay safe and healthy FLA Marsden South is a facility services provider of commercial janitorial, building maintenance and specialty property services with operations serving customers throughout the Southern United States. Marsden is a building services contractor known for its operational excellence and its ability to provide great services to small businesses and large multi-state or multi-regional companies alike. Marsden enjoys an unmatched reputation for maintaining property value and for helping business owners and property managers meet their objectives for their facilities. An industry-leading company of integrity, service dedication and innovation since it was founded in 1952, Marsden has succeeded by dedicating itself to providing customers with an ever-expanding array of cost-effective, superior-quality commercial property services. Marsden South es un proveedor de servicios de mantenimiento de conserjes comerciales, mantenimiento de edificios y servicios de propiedades especiales con operaciones que sirven a clientes en todo el sur de los Estados Unidos. Marsden es un contratista de servicios de construcción conocido por su excelencia operacional y su capacidad para proporcionar grandes servicios a pequeñas empresas y grandes empresas multi-estatales o multirregionales por igual. Marsden goza de una reputación inigualable para mantener el valor de la propiedad y para ayudar a los propietarios de negocios y administradores de la propiedad cumplir sus objetivos para sus instalaciones. Empresa líder en la industria de la integridad, la dedicación al servicio y la innovación desde su fundación en 1952, Marsden ha logrado dedicarse a ofrecer a los clientes una gama cada vez más amplia de servicios comerciales rentables y de calidad superior. Marsden South is an Equal Opportunity Employer. Marsden does not discriminate against any employee or applicant for employment because of race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law. Marsden South es un Empleador de Igualdad de Oportunidades. Marsden no discrimina a ningún empleado o solicitante de empleo por motivos de raza, edad, sexo, credo, ascendencia, discapacidad, orientación sexual o afectiva, estado matrimonial o veterano, color, religión, origen nacional, estado con respecto a asistencia pública o Cualquier característica protegida por la ley federal, estatal o local. msouth2 PandoLogic. Keywords: Cleaner, Location: Bonita Springs, FL - 34134 2023-02-07T06:09:49Z | |
| Bank Sales & Service Representative (Universal Banker) First Citizens Bancshares, Inc. Bonita Springs Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer aUniversal Banker, Sales, Representative, Customer Service, Banker, Service, Retail 2023-02-04T10:30:25Z | |
| Part-Time Evenings - Bank Cleaner - Naples Marsden South Bonita Springs Part-Time Evenings - Bank Cleaner - Naples Are you a highly motivated individual looking for a more flexible work schedule? Marsden South has immediate openings for cleaning fanatics in the Naples, FL area (34104, 34109, 34110, 34120) Candidate will be responsible for cleaning 4 banks nightly Join an essential company to service the buildings and facilities in your community. Learn new, practical skills and gain experience with on-the-job training. We've been around for over 65 years, and COVID has only made us a stronger team. Join a team that makes you feel like family Job Duties: As you might expect, cleaning is at the heart of what your job will entail. For the most part, you'll be: Cleaning Restrooms Taking out the trash Sanitizing Sweeping Vacuuming Mopping Dusting Hourly Rate: $14.00 Shift: Part-time evenings Time: After 6pm to 11pm (flexible start/end time) Days: Mon, Tue, Thu, Fri, Sat, or Sun Saturdays after 2pm (6 hours) or anytime on Sunday Total weekly hours: 24 Locations: 34104, 34109, 34110, 34120 Why Join the Marsden Family? Room to Grow Flexible work schedule We are an Established Organization Entry Level Organization Entry Level Positions No Experience Required Work individually Requirements: Must be able to comprehend written instructions in English 18 years of age or older Bilingual a plus but no required A vehicle and valid driver's license Position is contingent on a criminal background check, a drug screen, and proof of eligibility to work in the USA Physical Demands: • Stand, bend, and carry items weighing up to 50 lbs. • Stand and walk throughout entire shift • Make repetitive movements including, but not limited to, bending or squatting. As a commercial cleaning company, we know how to create a safe environment for our employees and customers. Check out this link to see what we’re doing to stay safe and healthy FLA Marsden South is a facility services provider of commercial janitorial, building maintenance and specialty property services with operations serving customers throughout the Southern United States. Marsden is a building services contractor known for its operational excellence and its ability to provide great services to small businesses and large multi-state or multi-regional companies alike. Marsden enjoys an unmatched reputation for maintaining property value and for helping business owners and property managers meet their objectives for their facilities. An industry-leading company of integrity, service dedication and innovation since it was founded in 1952, Marsden has succeeded by dedicating itself to providing customers with an ever-expanding array of cost-effective, superior-quality commercial property services. Marsden South es un proveedor de servicios de mantenimiento de conserjes comerciales, mantenimiento de edificios y servicios de propiedades especiales con operaciones que sirven a clientes en todo el sur de los Estados Unidos. Marsden es un contratista de servicios de construcción conocido por su excelencia operacional y su capacidad para proporcionar grandes servicios a pequeñas empresas y grandes empresas multi-estatales o multirregionales por igual. Marsden goza de una reputación inigualable para mantener el valor de la propiedad y para ayudar a los propietarios de negocios y administradores de la propiedad cumplir sus objetivos para sus instalaciones. Empresa líder en la industria de la integridad, la dedicación al servicio y la innovación desde su fundación en 1952, Marsden ha logrado dedicarse a ofrecer a los clientes una gama cada vez más amplia de servicios comerciales rentables y de calidad superior. Marsden South is an Equal Opportunity Employer. Marsden does not discriminate against any employee or applicant for employment because of race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law. Marsden South es un Empleador de Igualdad de Oportunidades. Marsden no discrimina a ningún empleado o solicitante de empleo por motivos de raza, edad, sexo, credo, ascendencia, discapacidad, orientación sexual o afectiva, estado matrimonial o veterano, color, religión, origen nacional, estado con respecto a asistencia pública o Cualquier característica protegida por la ley federal, estatal o local. msouth2 2023-02-06T20:48:10Z | |
| Universal Banker, Float Team - Ft Myers, FL (Based out of Colonial Crossing Banking Center) First Horizon National Corporation Fort Myers A successful Universal Banker is versatile, flexible, and talented. You are the associate that can do almost anything within the banking center. You'll process transactions, handle accounts, and seek sales opportunities. You will be trained to educatUniversal Banker, Banking, Float, Banker 2023-02-04T10:30:20Z | |
| Bank Manager - Bonita Springs, FL BMO Bonita Springs Address: 9000 Bonita Beach Road SE Job Family Group: Retail Banking Sales & Service Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes. U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives. Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer. Conducts cold calls to prospective customers to develop new customer relationships. Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business. Supports the Bank's community involvement and participates in community activities. Maintains a high-touch relationship with key branch customers and prospects within the market. Resolves customer related issues using knowledge of bank services, products, and processes. Fulfills sales and service activities for the customer in accordance with approved procedures. Builds the business plan for the branch. Influences and negotiates to achieve business objectives. Identifies emerging issues and trends to inform decision-making. Implements, reviews, and revises work plans. Helps determine business priorities and best sequence for execution of business/group strategy. Conducts independent analysis and assessment to resolve strategic issues. Ensures alignment between stakeholders. Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures. Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Communicates goals, plans, and assignments to achieve financial and customer service goals. Leads the implementation of new programs, products and processes within the branch. Coordinates the implementation of national and regional sales and service initiatives. Monitors the service request and problem resolution processes for adherence to national standards. Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements. Plans and controls unit operating expenses in accordance with forecasts. Manages transactional outcomes for customer calls or defers to appropriate internal business groups. Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution. Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations. Builds effective relationships with internal/external stakeholders. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with all legal and regulatory requirements for the jurisdiction. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently on a range of complex tasks, which may include unique situations. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Previous supervisory or management experience - preferred. In-depth knowledge of retail banking products and services. Advanced knowledge of competitive marketplace and trends in product offerings. Working knowledge of branch operational processes and policies. Working knowledge of branch technologies, processes, and performance metrics. Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives. Technical proficiency gained through education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. Data driven decision making - In-depth. We're here to help At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmoharris.com . BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO Harris Bank does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO Harris Bank, directly or indirectly, will be considered BMO Harris Bank property. BMO Harris Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. 2022-12-12T11:31:34Z | |
| AVP Banking Center Manager (Branch Manager) Bank OZK Bonita Springs Qualifications: Bachelor degree or commensurate work experience required 1 year retail client service and/or business development experience required 1 year business development management/leadership experience strongly preferred Proven achievement of business growth goals and financial targets required Experience managing, leading and coaching professionals required Comprehensive knowledge of bank products/services and regulations required Valid driver's license and good driving record required NMLS preferred (required for lending activities) This Position Qualifies for a $1,000 Sign On Bonus (External Applicants Only) About Us: Built on a legacy of more than 100 years in banking, we pride ourselves on our commitment to excellence, exceptional client service, and year-after-year recognition of our industry leading financial performance. Uniquely positioned with our own internal Fintech team, we create and offer innovative personal and business banking solutions. We are dedicated to building community and strive to help our clients succeed financially. By helping to facilitate financial stability for our clients, we positively impact their lives and support families and our communities. We are socially responsible. We also aspire to foster a productive and enriching work environment for our team members. When our clients and team members thrive, we achieve success for our bank. About You: Being the best bank for our clients and team members begins with outstanding talent that possesses and displays the following attributes: Poised and enthusiastic leader Highly organized with a strong sense of urgency, initiative and drive to achieve goals and objectives Demonstrated ability to inspire team members to meet business objectives Motivates and persuades team members to act Accomplished inside business development leader Skilled in identifying client needs to develop and grow business Tenacious focus on the delivery of an exceptional client experience Embraces operational excellence Passionate about the successful delivery of Bank OZK's retail value proposition Your Role: In this role, you will focus primarily on effectively and enthusiastically managing the banking center in our growth-oriented retail bank, providing leadership and setting high levels of accountability with team members. You will also provide business development leadership and management, primarily for inside business development. You will manage employees and lead day-to-day responsibilities. You will contribute your unique talents, skills and experiences to cultivate, maintain and strengthen relationships with the community, providing exceptional client service while meeting the financial needs of our clients. You will lead your team and our bank to get better every day. Manage branch staff, including daily supervision, interviewing and hiring, mentoring and training, performance appraisals, career development, promotion and pay recommendations, and terminations of direct reports Manage inside business development activities, promoting the bank's full suite of consumer and business products, ensuring growth goals are achieved Proactively serve as role model and coach business development activities, including opportunity spotting/referrals, relationship building, outbound calling and lobby management Lead and coach the team to develop professional relationships with clients, listening carefully to client needs, and matching products and services to meet their needs Retain, grow and attract clients, generating growth that supports the bank's goals Oversee the day-to-day operations of the banking center and hold team members accountable for appropriate behaviors Execute strategic and tactical plans to ensure sound operational performance, including effective audit results Maintains responsibility and accountability for banking center security for all employees occupying the facility and ensures compliance with the bank's security program, policies, and procedures Proactively resolve client concerns in a timely, professional and positive manner Lead by example and be a change agent to help banking center team members evolve to meet shifting client needs and demands Enthusiastically embrace, support and model the bank's values and mission Ensure regular and effective upstream and downstream communication with regional and division leadership and with banking center team members Model talent development skills and business development skills to facilitate strong employee engagement Identify and recruit talent to build a highly effective team Ensure employees have access to and receive mentoring and training to be effective in their roles Display a high degree of integrity, trustworthiness and professionalism at all times Ensure branch compliance with audit and regulatory procedures, as well as Bank policy and procedures Follow Bank policy, procedures and guidelines to protect employees, clients, and bank assets Job Expectations: Ability to operate normal and customary equipment/technology used in a business environment, with or without accommodation Note: This description is not an exhaustive list of all job responsibilities, skills and standards required. Other job responsibilities, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. JT 2022-12-03T11:33:21Z |
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